Estimated delivery 2-5 working days.
We choose the fastest and less carbon foot print shipping methods available after you place the order. Most of the times, deliveries are made in just 2-4 working days providing tracking information in 24-48 hours.
Manufacturer's Warranty.
Money Back Guarantee.
You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you, or a third party other than the carrier indicated by you, takes physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to sales@stickatree.co.uk.
If you cancel this contract during the 30 day cancellation period, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
*Customer will have to face the cost of returning the product(s).
We strive to provide a seamless shopping experience, and we kindly ask that you review our terms before placing an order.
Please, Shop Responsibly.
Stick a Tree Team
Get an answer in 5-10 minutes.
At Stick a Tree we aim to provide the highest quality of customer support available in English and Spanish.
We offer Life-Time customer service for our customers so you can rest assure we'll sort any problem you face.
Feel free to contact us and have a chat! We're here to help you.
Model | 20LVXD30-II |
Motor | 350W |
Max Speed | 18.5 Mph |
Tyres | 20*1.95 inch |
Gearing | Shimano 7 Speed |
Brake | Mechanical disc brakes |
Throttle | Half twist throttle |
Frame Material | 6061 Foldable Aluminium frame |
Display | LCD display |
Handlebar | Adjustable |
Battery | 48V 10.4AH |
Max Range | ~50 Miles |
Foldable | Yes |
Suspension | Adjustable front fork & tube suspension |
Pedal Assist Levels | 5 levels |
USB Charger | Yes |
Charging Time | 4-6 hours |
Weight | 31 kg |
Payload | 150 kg |
Folded Size | 0.9*0.36*0.7 m |
Stick a Tree Electric Bikes Warranty Policy
At Stick a Tree, we're dedicated to ensuring your satisfaction with every electric bike purchase. We offer a selection of products from various trusted brands, all of which include a manufacturer's warranty to guarantee quality and performance. Please note that Stick a Tree handles warranty applications on behalf of customers, and the submission of evidence such as videos, pictures, etc., is mandatory to process claims effectively.
Last Updated: 01/09/2023
Visit our Warranty Center for further details.
Warranty Coverage:
Warranty Claims:
Evidence Submission:
Exclusions:
Customer Responsibilities:
Limitation of Liability:
Policy Updates:
For further details regarding warranty coverage for specific electric bikes, please visit the respective warranty pages on our website.
Please contact us if you have any questions or require assistance regarding warranties for your electric bike purchase from Stick a Tree. We're here to help ensure your satisfaction with every ride.
Thank you for choosing us!
Please do not contact us the day after you placed your order to ask when will be delivered. We aim to make your shopping experience straightforward and enjoyable.
You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you, or a third party other than the carrier indicated by you, takes physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to sales@stickatree.co.uk.
For further information, please visit our Returns & Refunds Terms.
Products must be returned to us in the same condition as when they were delivered. This includes being in their original packaging, securely sealed, unused, and in a resalable condition (new).
We strive to provide a seamless shopping experience, and we kindly ask that you respect our terms before placing an order.
Please, Shop Responsibly.
Stick a Tree Team
What's in the Box?
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Is it Difficult to Assemble this Samebike E-bike?Please click here to view the installation steps for the 20LVXD30-II. If you still have difficulties, contact us. |
Did you loose your manual?Please click here to download it. |
Can I modify the Ebike by myself, such as Brakes, Chains, Gears, Generators?If you're unfamiliar with the E-Bike's performance, we suggest refraining from unauthorized modifications. If changes are necessary, please contact our customer service to verify feasibility. |
What is the Estimated Delivery timeframe?Once your order confirmation is complete, we initiate shipping within 2 business days. Shipped from our UK warehouse, the e-bike typically arrives in approximately 2-7 working days, although some customers have received it in as little as 3 days. |
ALLUMINIUM ALLOY
BATTERY
BRUSHLESS MOTOR
BRAKE SYSTEM
SUSPENSION
THROTTLE
SUPPORT
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Average response time: 5-10 min
No issues at all upon purchasing the Engwe engine pro. First time using stick a tree and I'll gladly use them again. The website is very easy to use and all the products are well listed with enough information regarding the product. Payment was quick and easy and delivery was pretty fast. I ordered my bike on a Thursday, it was dispatched Friday and arrived the following Tuesday. The order arrived in excellent condition, extremely well packaged and no issues upon building and using the bike.
Hello to any looker via company Stick A Tree buying a ebike or parts ect there very prompt getting back to any your sales or help with situations problems you Need. Thanks again for your Help Norman
This is my first experience of dealing with Stick a Tree and, in spite of the slightly odd name, I have enjoyed very personal and attentive service. The bike arrived today in pristine condition, and was extremely well packed by the manufacturer, ADO E-Bike. I have absolutely no problem in recommending them for future, prospective customers. As eBay positive feedback would finish...AAAAA+++++!
I couldn’t ask for more. Item arrived bang on arrival time and in perfect condition.
A great price as well.
I’ve already recommended to friends.
Thank you
Recently bought Engwe engine X in their store, can't complain for the service provided,reply quickly to any questions,100% safe shop with lower prices.My bike reached me in four days,just after 70 miles done no issues with it👍, also will recommend this shop to anyone.special thanks to Jesus who politely answered to my asked questions.👌good luck in business and lots of same happy customers.
Great company to deal with order my himiway cobra only took 4 days for delivery Great looking bike Jesus kept me updated on delivery would definitely use them again thanks Mark
It was a really quick delivery had a small issue with the bike but the company stick a tree what I have bought it from have been absolutely amazing the part what I needed was delivered within days and all issues with the bike have been resolved. I would recommend this site to any friends or family the company have been so supportive and have always replied back to me within minute its nice to have a company that means what it says and gives you the support what you need.
Absolutely first class service couldn’t recommend stick a tree enough fabulous guys there thanks you
All good, there was bit delays with delivery but they gave me some free gifts . Great contact with shop.
Very lovely bike , am very pleased with my new bike rides so smooth too n very fast too 👍
Good contact with the shop- info and advice promptly given. Delivery spot on and well organised .
The bike supplied (Ado) is excellent. Top retail experience
This shop looked after me until the order was complete.
This bike is what I have been looking for. Excellent service. Ordered Christmas day delivered on the 28th, tracking was good and kept up to date. Was a bit unsure of using a company as I usually stick with ebay. Arrived in good condition. I can not fault the service.
Hi I would definitely recommend this company the after sales is outstanding
I brought a engwe engine x from engwe themselves for my partner and the process was extremely worrying. I thought I was buying from a UK warehouse but was then given a China Post tracking number. I couldn't get a response from customer service and the only number available was a number in France and still couldn't speak to anyone. I just had to hope the bike arrived. It eventually did.
Then I brought myself the engwe engine x from stickatree and was completely blown away with thier customer service. UK contact number. A gentleman named Jesus sent me all the information I requested via what's app. He truly went above and beyond. He proved that they indeed do have a UK warehouse. He contacted me every day with updates. Never have I been so well informed. The bike arrived in 4 days. In my experience customer service is crap everywhere you go these days so it was so refreshing to have such a smooth experience with this lot. The bike attrack a lot of attention and I'm forever recommending these guys. 👌😁
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