Introduction
Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
About Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Our Cookies
We use only Preferences, Security, Processes, Advertising, Session State, Analytics cookies on our website.
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
__lotr: Performs a custom function for this website;
_lo_v: Performs a custom function for this website;
_lo_rid: Session identifier;
_lo_u: Performs a custom function for this website;
_sp_ses.d3c0: Performs a custom function for this website;
_sp_id.d3c0: Performs a custom function for this website;
Google Analytics: Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
ajs_anonymous_id: Session identifier;
ajs_user_id: Session identifier;
_shopify_y: Performs a custom function for this website;
_shopify_s: Performs a custom function for this website;
ajs_group_id: Session identifier;
_shopify_uniq: Performs a custom function for this website;
_shopify_visit: Performs a custom function for this website;
_session_id: Session identifier;
bk_asset_content_last_check: Performs a custom function for this website;
user_type: Performs a custom function for this website;
distinct_id: Session identifier;
AWSELB: Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Pixel: Performs a custom function for this website;
CloudFlare: Used to permit access to the CloudFlare Content Delivery Network, which is used to ensure the performance of this website. This cookie is strictly necessary for site security operations and can't be turned off.
DoubleClick: Performs a custom function for this website;
Facebook: Features for sharing via Facebook. Does not set a cookie by itself, but if one is present it will read it.
Analytics Cookies
We use Google Analytics to analyse the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
The analytics cookies used by our website have the following names: _utma, _utmb, _utmc , _utmz, _ga and AWSELB.
The information generated relating to our website is used to create reports about the use of our website.
Our analytics service provider's privacy policy is available at: www.google.com/policies/privacy
Third-Party Cookies
Our website also uses third party cookies.
Details of other third party cookies used by our website are set out below:
Google Analytics: _ga (Used for analytics);
Blocking Cookies
Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Cookies Preferences
You can manage your preferences relating to the use of cookies through your browser; for example:
in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
in Firefox (version 36) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and in Chrome (version 41), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
However, if you are still looking for more information, contact us.
No issues at all upon purchasing the Engwe engine pro. First time using stick a tree and I'll gladly use them again. The website is very easy to use and all the products are well listed with enough information regarding the product. Payment was quick and easy and delivery was pretty fast. I ordered my bike on a Thursday, it was dispatched Friday and arrived the following Tuesday. The order arrived in excellent condition, extremely well packaged and no issues upon building and using the bike.
Hello to any looker via company Stick A Tree buying a ebike or parts ect there very prompt getting back to any your sales or help with situations problems you Need. Thanks again for your Help Norman
This is my first experience of dealing with Stick a Tree and, in spite of the slightly odd name, I have enjoyed very personal and attentive service. The bike arrived today in pristine condition, and was extremely well packed by the manufacturer, ADO E-Bike. I have absolutely no problem in recommending them for future, prospective customers. As eBay positive feedback would finish...AAAAA+++++!
I couldn’t ask for more. Item arrived bang on arrival time and in perfect condition.
A great price as well.
I’ve already recommended to friends.
Thank you
Recently bought Engwe engine X in their store, can't complain for the service provided,reply quickly to any questions,100% safe shop with lower prices.My bike reached me in four days,just after 70 miles done no issues with it👍, also will recommend this shop to anyone.special thanks to Jesus who politely answered to my asked questions.👌good luck in business and lots of same happy customers.
Great company to deal with order my himiway cobra only took 4 days for delivery Great looking bike Jesus kept me updated on delivery would definitely use them again thanks Mark
It was a really quick delivery had a small issue with the bike but the company stick a tree what I have bought it from have been absolutely amazing the part what I needed was delivered within days and all issues with the bike have been resolved. I would recommend this site to any friends or family the company have been so supportive and have always replied back to me within minute its nice to have a company that means what it says and gives you the support what you need.
Absolutely first class service couldn’t recommend stick a tree enough fabulous guys there thanks you
All good, there was bit delays with delivery but they gave me some free gifts . Great contact with shop.
Very lovely bike , am very pleased with my new bike rides so smooth too n very fast too 👍
Good contact with the shop- info and advice promptly given. Delivery spot on and well organised .
The bike supplied (Ado) is excellent. Top retail experience
This shop looked after me until the order was complete.
This bike is what I have been looking for. Excellent service. Ordered Christmas day delivered on the 28th, tracking was good and kept up to date. Was a bit unsure of using a company as I usually stick with ebay. Arrived in good condition. I can not fault the service.
Hi I would definitely recommend this company the after sales is outstanding
I brought a engwe engine x from engwe themselves for my partner and the process was extremely worrying. I thought I was buying from a UK warehouse but was then given a China Post tracking number. I couldn't get a response from customer service and the only number available was a number in France and still couldn't speak to anyone. I just had to hope the bike arrived. It eventually did.
Then I brought myself the engwe engine x from stickatree and was completely blown away with thier customer service. UK contact number. A gentleman named Jesus sent me all the information I requested via what's app. He truly went above and beyond. He proved that they indeed do have a UK warehouse. He contacted me every day with updates. Never have I been so well informed. The bike arrived in 4 days. In my experience customer service is crap everywhere you go these days so it was so refreshing to have such a smooth experience with this lot. The bike attrack a lot of attention and I'm forever recommending these guys. 👌😁
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