Terms and Conditions: Best Price Match Guarantee Policy

Welcome to Stick a Tree's Best Price Match Guarantee Policy. By engaging in any transaction with us, you acknowledge and agree to the following terms and conditions:

1. Eligibility:

  • Our Best Price Match Guarantee is applicable to identical products available from authorised retailers within United Kingdom.
  • Price match requests must be made before purchase.

2. Qualifying Criteria:

  • The product must be the same brand, model, and configuration.
  • The competitor's offer must be publicly advertised and verifiable.
  • The product must be in stock and available for immediate purchase from the competitor.
  • Any additional charges, including but not limited to taxes and shipping fees, will be factored into the price match.

3. Exclusions:

  • We do not match prices on clearance items, refurbished products, open-box items, or limited-time promotions.
  • Auction websites, marketplaces, and membership-based retailers are excluded from our price match policy.
  • The Best Price Match Guarantee does not apply to discounts offered through loyalty programs, bundle deals, or coupons.

4. Process for Price Match Requests:

  • To request a price match, contact our customer service team before making your purchase.
  • Provide evidence of the competitor's offer, including the competitor's name, product details, and pricing.
  • Our team will verify the eligibility and availability of the price match request.

5. Price Adjustment:

  • If your price match request is approved, we will adjust the price of the product you wish to purchase to match the competitor's offer.
  • Price adjustments may not be combined with other discounts or promotions.

6. Final Decision:

  • Stick a Tree reserves the right to make the final decision regarding price match requests.
  • We may decline requests that do not meet our terms and conditions.

7. Changes to Terms:

  • We reserve the right to modify or terminate our Best Price Match Guarantee Policy at any time, without prior notice.

8. Contact Information:

  • For inquiries or to submit a price match request, please contact our customer service team at support@stickatree.co.uk.

By making a purchase with us, you agree to abide by these terms and conditions. We are committed to providing you with the best value and exceptional service. Thank you for choosing Stick a Tree!

Date Updated: 05/09/2023